Dear valued customer,
We are sorry to hear about your experience with our Copperhead 7224055 Chain Saw Chain. We understand your frustration and disappointment with the product. Our team takes product quality very seriously, and we apologize for any inconvenience this may have caused you.
Unfortunately, we searched our email servers and cannot locate your follow-up email. We would like to speak with you directly to resolve this issue. In the meantime, please visit our website and start the process of a return. You will have the opportunity to add any information such as not having the original package, etc. All return requests are posted for review. Our customer service team is committed to providing the best possible support, and we would appreciate the opportunity to make this right for you.
Please contact us at 770-787-0993 or customerservice@masterlandscapesupply.com, and we will work towards finding a solution that meets your satisfaction. We value your feedback and appreciate your business.
Thank you for choosing our product.
Sincerely,
Mark S.
Customer Service Team